Cancellation Policy

Tournament Registration Cancellation

At KhelClub, we maintain a strict no-cancellation policy for tournament registrations. Once a participant has registered for a tournament, the registration cannot be cancelled or refunded. This policy is in place to ensure fair organization and smooth running of tournaments.

Reasons for No-Cancellation Policy

  • Tournament brackets and schedules are generated based on confirmed registrations
  • Resources and arrangements are allocated based on the number of registered participants
  • Last-minute cancellations can impact the tournament structure and other participants' experience
  • Venue and other logistics are arranged in advance based on registration numbers

Special Circumstances

While we maintain a no-cancellation policy, we understand that exceptional circumstances may arise. In such cases:

  • Please contact our support team at [email protected]
  • Explain your situation in detail
  • Provide any relevant documentation or evidence
  • Each case will be reviewed individually

Please note that contacting support does not guarantee a refund or cancellation approval. Decisions will be made on a case-by-case basis.

Tournament Modifications

In the event that a tournament is cancelled or rescheduled by the organizers:

  • All registered participants will be notified via email
  • Full refunds will be processed automatically
  • Participants will have priority registration for rescheduled tournaments

Contact Information

For any queries regarding this cancellation policy or to discuss special circumstances, please contact us at:

Email: [email protected]

This cancellation policy is effective as of 2025-02-01