Tournament Registration Cancellation
At KhelClub, we maintain a strict no-cancellation policy for tournament registrations. Once a participant has registered for a tournament, the registration cannot be cancelled or refunded. This policy is in place to ensure fair organization and smooth running of tournaments.
Reasons for No-Cancellation Policy
- Tournament brackets and schedules are generated based on confirmed registrations
- Resources and arrangements are allocated based on the number of registered participants
- Last-minute cancellations can impact the tournament structure and other participants' experience
- Venue and other logistics are arranged in advance based on registration numbers
Special Circumstances
While we maintain a no-cancellation policy, we understand that exceptional circumstances may arise. In such cases:
- Please contact our support team at [email protected]
- Explain your situation in detail
- Provide any relevant documentation or evidence
- Each case will be reviewed individually
Please note that contacting support does not guarantee a refund or cancellation approval. Decisions will be made on a case-by-case basis.
Tournament Modifications
In the event that a tournament is cancelled or rescheduled by the organizers:
- All registered participants will be notified via email
- Full refunds will be processed automatically
- Participants will have priority registration for rescheduled tournaments
Contact Information
For any queries regarding this cancellation policy or to discuss special circumstances, please contact us at:
Email: [email protected]
This cancellation policy is effective as of 2025-02-01